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What’s Most Important to eCommerce Buyers?

Reading Time: 2 minutes Net Promoter Score (NPS) plays outsize influence on the growth of any eCommerce organization. You can NOT grow with marketing. If you want to improve Net Promoter Score of your customers. Do these two things right. Deliver before time and avoid isssues.

Turnaround Product Engineering by Debby Meredith

Reading Time: 3 minutes There are likely some serious issues coming from the top.  It’s important that I understand and address those, otherwise it’s very possible any changes will be less impactful or temporary.  Many startup founders or CEOs have never worked with strong engineering organizations, and it’s not uncommon to find leaders with fundamental misunderstandings about the role of technology, and the necessary contribution of engineers as a partner to product management and product design.